I have worked with the world’s leading companies to build and nurture customer communities at scale using proven marketing strategies for customer engagement. Using metrics, I apply a data-driven approach for accelerating customer growth across multi-platforms using global strategies. With experience gained in Europe and the U.S., I bring an integrated approach to digital marketing and social media, working with all areas of the business to solve real business needs.
I’m a passionate and highly engaged digital marketer, who specializes in driving customer loyalty through global social media campaigns and meaningful engagements. Using customer insights, I deliver progressive growth and sustainable business impact.
Key Expertise
Leadership, Management, Social Media Strategy, Social Business, Marketing Strategy, Inbound Marketing, Online Marketing, Digital Marketing, Blogging, Social Customer Care, Customer Engagement, Community Management, Community Building, Influencer Marketing, Paid Social, SEO & SEM
Awards
- Incite Group: Best Social Customer Care – Finalist
- Socialbakers: Most Socially Devoted Business – Winner
- Useful Social Media – Most Social Business – Winner
- AVG Technologies Employee Recognition Award – Winner
- Computer Weekly Best Use of Social Media (Private Sector) – Winner
Speaking Engagements
- Social Media Camp, Victoria
- Incite Customer Service Summit, New York
- Social Marketers Summit, Prague
- Panel discussion: What’s trending in social media? Newcastle, U.K.
- Citigate Social: Facebook for Business, London
- Chinwag Insight – Facebook Marketing, London
- Entrepreneur Country Summer Workshop, London
- Postgraduate Futures, Manchester
- TechMAP London – B2B Digital & Social Marketing Masterclass, London
Contact Jas
🐦 Tweet @Jas – This is the fastest way to contact me.